International SOS

  • 1,000 - 50,000 employees

Are you passionate for all things lifestyle (Dining, hotels, travel, and tickets)?

Are you skilled in helping people and enjoy customer service?

Are you able to work on a 24/7 roster?

Join our Team as a Lifestyle Consultant, provide high quality customer service and create unforgettable moments for our customers.


THE COMPANY

At Aspire Lifestyles we pride ourselves on delivering unforgettable moments that our customers will talk about for years to come. We are currently seeking highly motivated and talented Lifestyle Consultants to join our Lifestyle Concierge Team.

Our Lifestyle Concierge professionals assist our premium Australian clientele for all their concierge needs. We provide a wide variety of services, from fine dining through to organizing special events and luxury item purchases.


Our operations are available 24/7 and our concierges work on a 7 day rotating roster.


RESPONSIBILITIES AND DUTIES:

  • Provide high quality customer service when fulfilling customer requests. 
  • Develop a close relationship with assigned customers to personalize services
  • Maintain knowledge of various affluent lifestyle offerings (restaurants, accommodation, attractions, events)
  • Work flexible hours as appropriate to meet the needs of the position.
  • Work from other locations across the globe as and when required.



SKILLS AND EXPERIENCE REQUIRED:

  • Excellent oral and written English language and Strong communication skills
  • Computer expertise (MS Office Skills, Google, other commonly used business software and online tools)
  • Strong customer service skills
  • Ability to prioritise and multi-task in a fast-paced environment
  • Ability to work to defined timeframes 
  • Ability to deliver a high standard of service
  • 3+ years customer service experience 
  • 3 + years of Concierge experience preferred
  • Two years' experience working directly with restaurants in key destinations, making travel reservations and the ability to make contacts in all destinations


Aspire Lifestyles welcomes you to Apply if you feel you meet the selection criteria

For more information about this opportunity, please contact Elisabet Ripollès Coll; Elisabet.Coll@internationalsos.com

*All suitable applicants may be subject to a mandatory criminal history check as part of the recruitment and selection process.*

ONLY AUSTRALIAN / NEW ZEALAND CITIZENS WILL BE CONSIDERED FOR THIS POSITION.

Qualifications & other requirements

You should have or be completing the following to apply for this opportunity.

Degree or Certificate
Study field
Study field (any)
Engineering & Mathematics
    Business & Management (english)
      Medical & Health Sciences
        Humanities, Arts & Social Sciences
          Law, Legal Studies & Justice
            Property & Built Environment
              Sciences
                Teaching & Education

                  Hiring criteria

                  • Experience requirementNo experience required
                  • Study fields
                    Engineering & Mathematics
                  Show all hiring criteria

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                  About the employer

                  International SOS logo

                  International SOS AU

                  Number of employees

                  1,000 - 50,000 employees

                  Industries

                  Government & Public Service

                  International SOS is the world's leading medical and travel security risk services company operating in 92 countries with more than 11,000 employees.